Live Chat


Click on the icon below to chat live with a customer support representative. No downloads are required, and no programs will be installed on your computer. NB Live Chat is a web based chat program that allows you to speak with a customer support representative before making your purchase, or to check on the progress of your order.

NB Live Chat hours
Monday - Friday from 9:30AM to 4:30 PM standard eastern time.

Instructions
1. Click on the image below and a new window will pop up.
2. You will be prompted to enter a Screen name. Enter anything you wish in this field.
3. This will sign you in to a chat room called nbannapolis.
4. Once in feel free to ask any questions you wish.
5. Please do not type financial information such as credit card numbers in the chat room.

CHAT HAS BEEN DISABLED WHILE WE UPGRADE PROGRAMS



You may also call us toll free at 877-573-1141 or email support@nbannapolis.com

NB FIT CENTER
- Foot Problems
- Arch Types
- Types of Shoes
- Sizing Help
- Technology		 - Choosing a Last
- Lacing Guide
CUSTOMER CARE
- Order Help
- Shipping/Delivery
- Return Policy
- Security/Privacy
- Customer F.A.Q.		 - Contact Us
- About NBAnnapolis
- About New Balance
- Current Promotions
- Closeout Shoes
CONTACT INFORMATION
New Balance Annapolis
1625 Annapolis Mall
Annapolis, MD 21401
(877) 573-1141
Fax (410) 573-9554
sales@nbannapolis.com
New Balance Annapolis represents a full line of New Balance Shoes.  We carry an extensive selection of Sizes and Widths of New Balance Shoes.  From 4A narrow to 6E extra wide shoes up to a size 18.  Each New Balance Shoe order submitted will receive excellent customer service, including an order confirmation, shipment confirmation with tracking number, and a follow up email as well.  Our efforts our focused on creating relationships with our customers and to ensure that New Balance Shoes continue to be the shoe of choice for millions.
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